| As per Central Bank of Bahrain procedure in order to fill a genuine complaint, the customer must first complaint directly to the complaints department of the bank or financial institution in concern by their channels in order to submit their complaint | |
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| In the event that the customer is not satisfied with the response received from the company, the customer can submit the Complaint Form to Consumer Protection at the Central Bank of Bahrain or through Central Bank of Bahrain's website | Depending on the response of the bank or financial institution if the complaint still requires further investigation you may then submit the complaint with the reply of the bank or financial institution on your complaint in order for the Central Bank of Bahrain to further investigate it |
| Select the sectors by clicking on Banking | Click on Add new case• You can follow up on your request from the Dashboard page |
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| Verify your personal info then click on Next | How to file a complaint against an insurance company? Read the acknowledgement then click on Acknowledge |
Should the customer have an issue with an insurance company, the first thing the customer should do is contact the insurance company and try to resolve the issue directly.
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