| We appreciate your interest and we ask that you give us another opportunity to provide you with a better service in the near future with all gratitude and appreciation | Sincerely yours, Hossam Aljamal General Manager Dear Khalid Ben Mazyad |
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| Our room was not ready until 4:30 pm! Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence | I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies |
Excellent local and international themed buffet nights• A private garden and pool per villa, with total privacy• All your comments are essential for us to improve.
23| All your comments are essential for us to improve | Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one |
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| Thank you again for sharing your experience, We sincerely hope to regain your trust in our hotel with a better impression and you will consider another stay next time you visit Sincerely yours, Hossam Aljamal General Manager Dear Anas Abdurhman A | I will share your comments with our team |
I have travelled around the world and I have requested many honeymoon and Anniversary packages.
26| I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services | All your comments are essential for us to improve |
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| I will share your comments with our team | I will share your comments with our team |
I appreciate the time you took to share a review of your experience and recognizing our staff Nabil for the service provided.
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