Immediately Replacement of Defective Items• Warranty services are limited to all toys and electronics only | Returns and exchange services are available if products are in their original condition with original packaging |
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Log into your Al Manhal Platform account and syncyour Bookshelf with the Al Manhal Store | The device must be returned with the Original packaging along with the box, user manuals and accessories |
Does your university, college, institute, academy or school happen to have a subscription to Al Manhal? Subject to Return and Exchange are all items including: Stationery, Bags, Gifts, Toys, and Electronics; unless found with a manufacturing defect.
Item s purchased using gift certificate, voucher, or credit card cannot be refunded in cash | A technical report from the management might be required prior to replacement |
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For return to origin RTO items, the customer will be charged with the amount of ten 10 AED only for courier charges | "I'm a Student" Access Are you a student or a researcher? Return and exchange is within fourteen 14 days from the date of purchase |