To do this, select your profile photo Feedback | Check YouTube Premium availability in your location Make sure that you're using the latest version of the YouTube app |
---|---|
Please specify whether the sound stops right when you leave the app, or whether it plays for some time but then stops unexpectedly | In the YouTube app, tap your profile picture Paid memberships and scroll down to Manage |
Make sure that your device is connected to a 3Mbps or faster Wi-Fi network, or a mobile network with a data plan that supports 3G, 4G, or LTE speeds.
10Make sure your YouTube Premium membership has not expired | " This helps us better understand your issue |
---|---|
Try signing out and signing back in to the account associated with YouTube Premium | Please specify any error messages you see when you return to the app |
If you have a new phone, or you've recently restored your phone, it may include an old version of the YouTube app e.
3