| not cleared by customs, delayed by a natural disaster• Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product | providing the wrong shipping address• Therefore, you can request a refund or reshipment for ordered products if:• You must contact us first and we will guide you through the steps |
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| If you have any other questions, please contact us and we will do our best to help you out | We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world |
We are not responsible for any custom fees once the items have shipped.
15| However, there are some locations we are unable to ship to | For some shipping companies, it takes 2-5 business days for the tracking information to update on the system |
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| You can do it by sending a message on | Besides, you can enjoy a safe and comfortable flossing experience as its internal leakproof drainage design |
How do you ship packages? Will my items be sent in one package? We offer lifetime service, welcome to contact us if you have any doubts Warm Notice 1.
2| Your order does not arrive due to factors within your control e | My tracking says "no information available at the moment" |
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| Your order does not arrive due to exceptional circumstances outside our control e | Yes, you will receive an email once your order ships that contains your tracking information |
Packages shipped from our US warehouse are shipped through USPS.
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