شكاوى هيئة الاتصالات. خدمات الهيئة الإلكترونية

A copy of the National ID For individuals: copy of the ID, contact number, details of the communication
This service enables receiving and processing reports on deviations to the telecommunications system Select Communication Complaints and start the service

الهيئة العامة للإتصالات و تقنية المعلومات حماية شؤون المستخدم

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هيئة الإتصالات وتقنية المعلومات
Fill out the complaint form that appears in front of you
خدمات الهيئة الإلكترونية
Select Complaints from the e-services offered
معالجة 88% من الشكاوى التي وصلت
Reference number of the claim filed to the service provider
CIT Commission studies and verifies the reported violation and takes necessary action Click on E-Services that appears at the top of the main page
The complaint will be processed, and you will be informed Verify the outcome of the complaint s handling, and escalate it to the CITC

Management of Subscribers Complaints

An e-service provided by the Communications and Information Technology Commission CITC , wich enables telecommunication services subscribers to submit complaints, to settle disputes between subscribers and service providers.

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اتصل بنا
For companies and government agencies: Communication details
الهيئة العامة للإتصالات و تقنية المعلومات حماية شؤون المستخدم
رقم هيئة الاتصالات السعودية للشكاوي